• Client IDFC First Bank
  • Industry Banking & Finance
  • Engagement 2024*
  • Scope Digital Banking Ecosystem Support

idfc first bank CASE STUDY

Contributing to IDFC FIRST Bank's Banking Platforms with Tailored UX Solutions

Delivering consistent digital experiences through UX, frontend development, DevOps and QA across banking touchpoints.

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Content

Context

THE PROJECT

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THE PROJECT

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We helped India's leading IDFC FIRST bank in creating fast and user friendly website landing pages.

It was done by using HTML5 development and Adobe Experience Manager (AEM).

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Our goal was to make sure that the website pages are mobile friendly, load quickly and are easy to use for all the customers.

We focused on improving Google Page Speed score. This added SEO optimization and ensured everything looked perfect across devices.

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As a team, we also handled HTML5 development along with QA testing for their mobile banking app, net banking portal, credit card, savings product and other digital banking services.

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It was to make every experience of the users smoother.

SERVICES OFFERED

// Work We Did

export const services = [

  • "User Experience (UX)",
  • "Front-End Development",
  • "DevOps",
  • "QA (for mobile app, net banking portal, website, and other digital products)",

];

DESKTOP

UI Screens

export const uiShowcase = "A closer look at the interfaces powering seamless digital banking across mobile, web and net banking platforms";

https://www.idfcfirst.bank.in
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https://www.idfcfirst.bank.in/credit-card
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https://www.idfcfirst.bank.in/personal-banking/accounts/savings-account
Open

01 · OBJECTIVES

// 01 - Objectives

export const Project Goals = [

  • "Fully developed and tested HTML5 web pages integrated with the AEM platform.",
  • "Comprehensive documentation of the code and implementation details.",
  • "Performance reports showing improvements in Google PageSpeed scores.",
  • "SEO audit reports demonstrating implemented optimizations.",
  • "Thorough QA on all pages to ensure HTML matches design both visually and functionally.",

];

02 · CHALLENGES

// 02 - Challenges

export const Project Hurdles = [

  • "Gaining a thorough understanding of the banking sector to ensure the developed landing pages and app screens align with business objectives.",
  • "Coordinating communication across multiple teams (Credit Card, Net Banking, Loans, Savings Products, Mobile App, etc.) to align departmental approaches and requirements.",

];

03 · SOLUTIONS

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03 - Solutions

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We delivered HTML5 web pages integrated with the >AEM platform, with the front-end team handling development, responsive design, and cross-browser compatibility.

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Detailed code documentation was provided, along with performance reports showing improvements in Google PageSpeed scores and SEO audit reports.

We focused on improving Google Page Speed score. This added SEO optimization and ensured everything looked perfect across devices.

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The front-end team ensured all pages were aligned with design specifications, and a thorough QA process confirmed both visual and functional accuracy.

PREVIEW

Front-End Development

export const frontEndShowcase = "Translating UX systems into responsive, scalable and consistent banking interfaces across platforms";

desktop · HTML5 + AEM
PREVIEW

QA

export const qaShowcase = "Ensuring consistent performance, reliability and precision across every banking interaction before release";

testimonial.json - CLIENT

Just wanted to say a huge thank you and congratulations to your team who worked hard to get WOW Black!, Gaj and Hello Cashback credit cards live. This was truly a team effort, and it was amazing to see how we brought everything together. That too in less than a month!

Thank you for bringing the product to life with your HTMLs. Really appreciate your team for being on your toes and delivering the page so promptly. No matter the pressure, you stayed calm, and super reliable throughout!

NEXTSTEP.md

"Is your Digital Banking Experience holding up across Every Platform?
Let'smake it Consistent Everywhere";

// MOREWORK.md

Explore more digital banking experiences we’ve built across platforms.